(F)requently (A)sked (Q)uestions

The Basics

How long is the performance?

Plan on staying with us for an hour and a half to two hours from the start of your show time.

When should I arrive?

Madame Daphne's door opens at your scheduled time. Guests who arrive at that time will participate in the full experience. Consider arriving a little early, as you may need extra time to find our location and to use the restroom.

I’m early and the door is locked. What should I do?

Wait. You may perhaps find our lobby interesting.

I’m late for my time. What should I do?

Doors lock 15 minutes after your scheduled time. If the door is locked, the séance has begun, and we cannot allow any further late admittance. We ask that you plan your visit with sufficient leeway for weather, traffic, and trains. The Man From Beyond is a ticketed, live event. Please respect the performers and arrive on time for your reservation.

Do you have an age limit?

Yes. Only guests over 16 years of age are invited to the séance. Younger guests can be accomodated in private bookings.

Is your game wheelchair accessible?

Yes, though some interactions may not be available.

Where are you?

In the Houston Design Center on Old Katy Rd near the intesection of I-10 and 610. See Location for more.

Booking

I don’t like playing with strangers. Can I book a private performance?

You may purchase a private show for the price of all available tickets of an empty time slot, and bring from 4 to 8 people. Be prepared for a memorable experience.

I’d like to book a private performance at a time that’s not listed.

We can accommodate bespoke performances, daytime and evening. Contact Adrian Rook at [email protected].

Do I need to print my tickets?

No. Madame Daphne will confirm your reservation by name upon arrival.

I can’t make my showtime. Can I cancel and get a refund?

All sales are final, we can offer no refunds for cancellations. You may reschedule your game time if you contact us at least a week in advance. Individual participants may be swapped at any time. Contact Adrian Rook at [email protected] to do so.

Can I book for 9 people?

We allow 9 people only in private performances—you’ll need to purchase all 9 tickets. Contact Adrian Rook at [email protected] for reservations for 9.

Can I book for 10 or more people?

Unfortunately our séance table is limited in circumference and cannot fit 10 players. The game plays best with 6-8 people, and we take that seriously.

What happens if fewer than 4 people book?

We require a minimum of 4 guests to increase your chances of success and because of some game play elements. We cancel shows around noon the day of the show if fewer than 4 people have signed up. To avoid cancellations, book with 3 friends, or sign-up for a game that already has tickets sold.

I only have two people. Does my party have to meet the minimum?

No, for public-ticket shows mixed bookings may combine to meet the minimum. This is common, but not guaranteed, during popular times. If you have a group of two, for example, and book into a game that already has two sold, that game will make the minimum.

What happens if there are no-shows, and the team dips below 4 at performance time?

This is not common, but it can happen. For a team of 3, you will be offered the choice to play or to reschedule. Due to the nature of the game, teams of 2 unfortunately must reschedule.

Can I play again?

Yes. You undoubtedly did not participate in everything and want to see more, but it’s challenging to avoid spoiling the solutions you do remember for new players. Veterans of the game will receive a complimentary ticket if they book a private room with their friends. Contact Adrian Rook at [email protected] to set up your return visit.

The Experience

Is it scary?

The Man from Beyond is atmospheric and offers surprises and suspense, but no horror or gore.

Is the room really locked?

We take your safety seriously. If you experience an emergency, you will be able to leave easily.

Is it claustrophobic?

Our parlor is several hundred square feet, and quite comfortable.

Is there math?

You will search and discover and interpret and investigate and connect. You will not do math.

I’ve never played an escape room before. Should I start with yours?

Please do. You’ll be ready for anything, and that’s what you’ll need.

I’ve played escape rooms before and think they’re frustrating. What are your puzzles like?

Our puzzle approach takes inspiration from video games like Myst and The Room. We give you objects to explore and secrets to discover instead of dubious ciphers and homework.

I’m not that into puzzles. Should I attend?

Absolutely. The Man From Beyond delivers an entertainment experience that is much more than a series of puzzles.

What’s your escape rate, and where’s your leaderboard?

That’s not what we’re about.

I’ve never done immersive theatre before. What’s it like?

Don’t worry—there’s no embarassing role-play. You get to be yourself but inside a realistic imaginary world. Prepare to do amazing things you wouldn’t normally do.

Can I lose?

Yes. But we believe in you.

Will there be an actor in the room judging my every move?

No. When it comes to gameplay, your team will be the only living people in the room.

Should I wear my spike heels?

We recommend comfortable footwear. You will not be in a seat for long.

Is there a chair in the room in case I need to sit down?

Madame Daphne performs a seated séance. There are chairs for all.

Should I bring my reading glasses?

Yes.

What else should I wear?

Madame Daphne may show preference to those in snazzy attire, but she won’t refuse you as long as you’re sporting a shirt and shoes. Much of Madam Daphne's furniture may be from the 1920s, but men are not required to wear hats.