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Privacy and Data Usage

Effective as of October 16th, 2024

This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it.

This Privacy Policy covers Strange Bird Immersive owned and operated websites and any other services offered by us. "Strange Bird" or "Strange Bird Immersive" refers to Strange Bird Immersive LLC (“we,” “us,” or “our”).

By using the Services and/or Sites, you agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy describes the types of information we gather from people visiting our Sites and from individual users (“you”, “your” or “users”) interacting with the Services and how we use, transfer, and secure such information.

Types of Information We Collect

We collect the following information in order to create and confirm your booking, process payments, send you reminders and arrival information, and provide customer service follow-up. This is information you provide to us voluntarily.

  • Name
  • Email address
  • Telephone number
  • Credit card information

We also collect data about your use of our website, which may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. This information is gathered automatically through the use of cookies, which are explained below. This information is not linked to your personal information listed above.

What we do with the information

We use the information we collect to record and fulfill your booking, for internal record keeping, and to improve our offerings. We occasionally send email notices about promotions, events, or new experiences. You may adjust your contact preferences at any time.

How we share this information

We do not sell or rent this information to anyone. We do share or delegate collection of this information to our booking software company and payment processing company. We use these providers to process your reservation and to complete your financial transactions. These transactions are processed through a gateway provider and are not stored or processed on our servers.

The privacy policies of these companies are here:

We may also release information when appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

Use of Cookies

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Analytics information is anonymized on collection. Google's privacy policy is available at: https://www.google.com/policies/privacy/.

Our booking and/or payment provider may use session cookies to facilitate the booking and payment process. These may be necessary to the functionality of those features.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

How to review and modify the collected data

If you are concerned about the accuracy of the data we collect and maintain, or would like to unsubscribe to future emails, please contact us via the methods below.

Changes to our Privacy Policy

We may change our Privacy Policy at any time, subject to legal requirements. The most recent updates to our Privacy Policy will be posted on our website.

Links to Other Websites and Public Postings

Our Sites may contain links to other websites. We do not have any control over those websites, and we are not responsible for the protection and privacy of any personal information which you provide whilst visiting those websites. Those websites are not governed by this Privacy Policy. If you choose to share information publicly through our Sites or Services, please understand that we cannot control the actions of third parties who could access or collect this information.

Visitors that Reside Outside the United States

Strange Bird provides its Sites and Services for the purpose of creating an enjoyable experience for its customers within the United States. The laws governing the collection and use of information within the United States may be different from the laws of your country. If you decide to use our Sites or Services, or share your Personal Information with us, you are agreeing to be governed by the laws of the United States, and you are expressly consenting to the transfer of your data to the United States and other jurisdictions.

Children and Privacy

We do not knowingly collect personal information (as defined by the Children's Online Privacy Protection Act (“COPPA”)) from children under the age of 13 in connection with the features of our Sites or Services without the consent of a parent or guardian. If you are a parent or guardian and believe we have collected personal information in violation of COPPA, contact us using the means referred below. We will remove the personal information in accordance with COPPA.

Intellectual Property Notice

All trademarks, service marks, and other proprietary materials herein are the property of Strange Bird LLC. and/or their respective owners. All rights reserved.

How to Contact Us

If you have any questions about this Privacy Policy or our information-handling practices, experience any difficulties accessing the information here, or wish to exercise any of your rights or choices, please contact us:

By email: [email protected]

By mail: 7026 Old Katy Rd #310, Houston, TX 77024